After Sales Support

Russell Finex's mission statement, "Customer trust, a Russell Must", underpins our commitment to customer service. We believe in achieving full customer satisfaction, and this is reflected by our comprehensive after sales activities.

When you purchase a Russell sieve, filter or VDS system, you can count on a team of dedicated staff in our aftermarket departments who will ensure whatever issue you may have is dealt with in the fastest, most efficient manner. Whether you require spare parts for your machine, are looking to have a screen remeshed or just require a general consultation, you can count on us to help.

vibratory sieves

Sieves

With the most comprehensive range of sieves and screeners on the market, we offer a wide number of services, spares and upgrades to ensure you get the most out of your Russell equipment.

  • Meshing

    High quality mesh screens to improve screening accuracy, increase productivity and increase the life of your mesh.

    View Meshing
  • Spare parts

    We hold a significant stocking of spare parts to ensure quick response times, maximizing your productivity.

    View Spare parts
  • Upgrades

    Technology doesn’t stand still and neither do we. We offer a range of upgrades helping you remain at the forefront of your industry.

    View Upgrades
liquid filters

Filters

Ensuring your self-cleaning filters are continuously running at their optimum performance, we offer a number of services from operational and maintenance spares packages to upgrades.

  • Spare parts

    We hold a significant stocking of spare parts to ensure you are able to keep your filter running at its optimum performance.

    View Spare parts
  • Upgrades

    Technology doesn’t stand still and neither do we. We offer a number of upgrades helping you get the most out of your Russell equipment.

    View Upgrades

Repairs and Refurbishments

If you require assistance with your machine, we offer consultations to ensure we are able to provide a tailored refurbishment program to meet your specific needs. We can then provide a full evaluation of repair and fully service your machine.

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Consultations

Whether you are looking to upgrade, fault find or require maintenance support, we provide free of charge consultations to ensure you have peace of mind with the products you are using or looking to use.

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Service Contracts

Providing you with support throughout the life of your machine, our service contracts protect you from unnecessary disturbances and provide you with support for when problems do arise. AVAILABLE IN THE UK ONLY.

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