After sales support
When you purchase a Russell product, you can count on our support throughout its life. Teams of dedicated staff in our global aftermarket departments ensure maintenance, upgrades and issues are dealt with immediately. Whether you require spare parts for your machine, are looking to have a screen re-meshed or just require a general consultation, you can count on us to help.
Russell Finex's mission statement, "Customer trust, a Russell Must", underpins our commitment to customer service. We believe in achieving full customer satisfaction, and this is reflected by our comprehensive after-sales activities.