After sales support

When you purchase a Russell product, you can count on our support throughout its life. Teams of dedicated staff in our global aftermarket departments ensure maintenance, upgrades and issues are dealt with immediately. Whether you require spare parts for your machine, are looking to have a screen re-meshed or just require a general consultation, you can count on us to help.

Russell Finex’s promise, “Customer trust, a Russell Must”, underpins our commitment to customer service. We believe in achieving full customer satisfaction, and this is reflected by our comprehensive after-sales activities.

Vibratory sieve re-screening/repair

High quality mesh screens to improve sieving accuracy and the life of your screen.

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Sieve upgrades

With the most comprehensive range of sieves and screeners on the market, ensure you get the most out of your Russell equipment.

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Filter upgrades

Ensure your self-cleaning liquid filters are continuously running at their optimum performance.  

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Service contracts

Receive support throughout the life of your machine to eliminate unnecessary stoppages.

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Machine refurbishment

Maximize the lifespan and performance of your equipment with our expert refurbishment service.

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Machine healthcheck

Keep your machine running smoothly with our machine health check service.  

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